7 Signs It's Time To Switch Your Commercial Cleaning Company

Carlos Cabello

Jun 20, 20232 min read

Using a HEPA (High-Efficiency Particulate Air) vacuum cleaner in the workplace can provide several benefits. Here are some of the advantages of using a HEPA vacuum:

#1 - Consistently Poor Cleaning Performance:

If you notice a decline in the quality of cleaning services provided by your current company, such as missed spots, inadequate attention to detail, or recurring issues, it could be a sign that they are not meeting your expectations.

#2 - Lack of Reliability or Consistency:

If the cleaning company frequently misses scheduled appointments, arrives late, or fails to provide consistent service, it can disrupt your operations and indicate a lack of professionalism.

#3 - Inadequate Communication:

Effective communication is crucial for a successful cleaning partnership. If you find it challenging to reach your cleaning company or they are unresponsive to your requests, questions, or concerns, it may be a sign of poor customer service.

#4 - High Turnover of Cleaning Staff:

Frequent turnover of cleaning staff can disrupt the cleaning routine, as new individuals may not be familiar with your facility's specific needs. It can also indicate potential issues with employee training or management within the cleaning company.

#5 Insufficient Equipment or Outdated Techniques:

If the cleaning company's equipment is outdated or they are not using modern cleaning techniques, it could impact the quality and efficiency of their services. Keeping up with industry standards is essential for optimal cleaning results.

#6 Pricing and Contract Issues:

If you consistently experience billing errors, unexpected price increases, or dissatisfaction with the terms and conditions of your contract, it might be a sign that the current company is not meeting your financial expectations or demonstrating transparency.

#7 Lack of Specialized Cleaning Services:

If your facility requires specialized cleaning services, such as medical-grade sanitation, hazardous material handling, or specific industry compliance, and your current cleaning company is unable to meet those requirements, it may be time to consider a company that specializes in your specific needs.

The Bottom Line:

When evaluating whether to switch cleaning companies, it's essential to communicate your concerns with the current provider first and give them an opportunity to address the issues. If they are unable or unwilling to resolve the problems, it may be time to start looking for a new commercial cleaning company that better aligns with your requirements and expectations.

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CBA Building Services is a local commercial cleaning company offering customized cleaning services that are reinforced by our top of the industry quality assurance program and a upper management with over 18 years of commercial cleaning and sanitizing experience. Our customers save money in the long run and immediately see the benefits of a clean, safe and healthier facility.